Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

I didn't receive my order number

I order apple airpod pro max but I didn't got my order number

Resolved! Fraud

I keep getting a call from a number, they say they are going to cut by bill by half.. They start getting angry on the phone when I say I haven't received a message of them the numbers are 0122823402401228234021Getting fed up now as I keep blocking th...

Resolved! Changing or cancelling an order

Does anyone know how to cancel or amend an order that has not been dispatched yet?

Keep getting faulty phones from O2 Insure

I'm starting to loose the will with O2 insure. I received my 4th phone in the past month as every one since my claimant month has been faulty. The one I received today I believe has a hole in the screen or something as when I have my torch on, I can ...

Disney Extra

I typed my email address in incorrectly (just one letter) when signing up to free 6month Disney+ subscription. How can I amend this?

Resolved! Insurance

Hi I purchased an iPad last year on O2 finance and need the IMEI number and date of purchase order in one place for insurance purposes only thing is that I purchased online and I only got the normal paperwork etc.. can anyone help

Resolved! Return phone

How do I return a phone I purchased online? Can’t find a purchase section to find out what I need to do.

Resolved! Hi, are 030 numbers included in unlimited calls?

Hi, are 030 numbers included in unlimited free calls?

Resolved! 5G

I recently got a new 5G Apple 12 phone. My sim is a 4G how do I get a 5G sim.

Resolved! Credit file referral

Hi, can someone please help me. Is there anyone who is able escalate my email to the credit referrals team.Upon applying for my mortgage, it came to light that there had been missed payment for a 4G pocket hotspot which I was unaware of. The missed p...

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