Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Dishonest and ill informed

I ordered the iPhone 13 pro max with a case and MagSafe charger, I was emailed to say my charger wasn’t in stock and that it would soon follow, they delivered my phone and case to the wrong address and couldn’t do anything about it as dpd was the one...

150 voucher extra for Trade in deal

Recently upgraded to Samsung s21 and offer of extra 150 on trade in on top of the amount for my old phone.How do I claim this please the voucher that came with new phone says use my order number when arranging trade it...it doesn't work. Have spoken ...

New contract

I’ve just been approached by car phone to say they will give me a new iPhone 13 and pay off my bill is this correct or a scam? your thoughts please

Resolved! Call charges

going to Gran Canaria if I want to call uk from there while on holiday are there extra changes

Resolved! o2 Recycle

I have just upgraded my phone via the o2 app and have since received and set up my new handset. When I was setting up my new contract I also went through the recycle my old device in the process. But when I picked up my new order from the local store...

Resolved! Need proof of purchase for an old phone

I need to get proof of purchase from my old phone that my son uses to claim on insurance how do I do this

Resolved! Buying bolt ons

Ive recently bought a couple of data bolt ons, when will they b added to my bill

Motorola Edge Promotion

Hi, has anyone bought a Motorola Edge with the free tablet promotion and received the tablet or even any emails to say it's on the way?I've not had any response from the promotion since I submitted my claim at the end of may!

Resolved! Free Tablet

I RECENTLY UPGRADED TO THE MOTOROLA Edge Pro, when upgrading it stated that it came with a free Tablet. I filled in the details online as it instructed, but I still haven't received the tablet. I upgraded my phone approximately a months ago. Thanks H...

Resolved! Upgrade

Hi I have just ordered a new upgrade of iPhone 13 pro is there anyway I can change it to iPhone 13 pro max ?

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