Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Why it said swap sim during activation?
Hi, so I currently have a hefty amount left on my current phone bill and it wont be fully paid off until 2022. However the current Samsung I have is on its last leg. Does anyone know if I can upgrade my phone and add the current bill onto my new phon...
Hi there, I moved from o2 to Virgin on 3rd of November. However, once I've placed the new Virgin Sim in its saying I need an MCK code to unlock my phone. Wonder if anyone can please help? Kind regards Rob
Is the o2 store in comercial road portsmouth shut down ?i walked passed it yesterday and it was empty all the stuff in the shop gone no info on shop window about moving or anything.
hello, I ordered Apple Watch series 7 for click and collect weeks ago and got out of stock email yesterday but checked tracking and it says dispatched and complete
Do not give a penny to this company. I sent x2 iPhone 13’s back within the cooling off period due to the worst customer service I’ve ever seen. I recorded the delivery back to the to prove they’d sign for them. Them again phone after receiving a lett...
I wanted to pay off 2 devi ice plans in full early. I called O2 and was given the wrong bank account to make the payments to. Over £400 has been sat in the VMED bank account for 3 weeks and despite 5 calls and 4 emails including proof if payment, no ...
At the beginning of September, three texts with an OTP, were sent to my phone from our bank. As this is a joint account, I thought nothing about it until we discovered just over a month later that money had been taken. My question is: How can somebod...
Hello, I have lost my phone/sim and tried to organise a replacement sim via/phone/live chat & in-store but have had no help from O2 customer service team.I used my work number and attempted to call customer service line but after being put on hold fo...
Can anyone tell me how to bring my number to 02...i already have a pac code from my previous carrier
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