iPad order out of stock

[Nwatkins1988]

I placed an order on the 25th October. I then received an email stating it's out of stock. I paid £20 upfront fee etc and signed into a contract. So what happens now? I can't find a way to contact 02 about it.  what do I do now or what happens next as they haven't contacted me about it. 

[Cleoriff · Accepted solution]

Hi @Nwatkins1988 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Nwatkins1988]

Thank you for getting back to me and giving that advice I'll message them now. Thanks

[Cal99]

Hi can you let me know how you got on as same has happened to me ordered iPad and it’s out of stock thanks