Cancel order with Full Refund

[kangagrant]

I have had 2 payments taken, both circa £600, for a prospective order of IPad and sundry items. 
I was told that the first payment would be refunded within 3-5 days. 
I have received contract for revised order, which I have not signed and returned as the item is not as requested and the supply time indicated is 2 weeks when initially showed as in stock and available. 
I would like to confirm full cancellation of my order and have your advice that you will process full refund/cancellation of both payments at your earliest convenience. 
Yours sincerely,

Grant Page

[pgn]

@kangagrant 

You need to contact the sales team as they can help with that – message them on Social Media  - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255 free from any UK landline.

Thanks

[TallTrees]

Dear Grant Page @kangagrant 

We are a customer based community 

therefore have no access to accounts or orders.

The main aim for the Community is to point you or advise you in a direction that may help your situation. 

Please contact o2 customer services sales team as advised.