Wrong debit after requesting to deactivate my contract

[hardikpatel2170]

I deactivated my contract and requested to deactivate my sim and all the services but I'm still being debited direct for o2 bill of 23£

[jonsie]

Guide: Cancelling Your Contract 

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[MI5]

@hardikpatel2170 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: Cancelling Your Contract