Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
jonsie
Posts: 83,288
Topics: 577
Solutions: 4,100
Registered: ‎04-01-2009

Re: Ordering iTunes vouchers: invalid email address?

on ‎31-05-2018 17:07

Have you made a complaint here ::

https://www.o2.co.uk/how-to-complain

The O2 CEO is contactable via email if you Google it. 

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

unnamed
Funniest-Member
protectnhsislandechoanimated-cat-image-0516
Report Content
Message 41 of 85 (1,206 Views)
Reply
0 Kudos
Level 1: Joiner
Red3
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

on ‎05-06-2018 20:48

Yes, haven't heard anything back from them either.

Report Content
Message 42 of 85 (1,136 Views)
Reply
0 Kudos
Level 1: Joiner
Superbreakfast
Posts: 5
Registered: ‎02-05-2018

Re: Ordering iTunes vouchers: invalid email address?

on ‎13-06-2018 10:41

any update this week please?
Report Content
Message 43 of 85 (1,059 Views)
Reply
0 Kudos
Former Staff
EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Ordering iTunes vouchers: invalid email address?

on ‎13-06-2018 11:03

@Superbreakfast I have no update on this, but as mentioned previously I am chasing it up regularly and will share any news I receive here slight smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Report Content
Message 44 of 85 (1,055 Views)
Reply
0 Kudos
Level 1: Joiner
Chadly
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

on ‎19-06-2018 14:10

Amazingly I tried again today and it now works!!

no call or email to let me know but hey ho!

Report Content
Message 45 of 85 (985 Views)
Reply
0 Kudos
MI5
Posts: 114,375
Topics: 569
Solutions: 15,444
Registered: ‎04-04-2012

Re: Ordering iTunes vouchers: invalid email address?

on ‎19-06-2018 14:24

It is often the way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 46 of 85 (981 Views)
Reply
0 Kudos
Level 1: Joiner
Red3
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

[ Edited ]

‎19-06-2018 16:15 - edited ‎19-06-2018 16:15

Really? Still broken here

Report Content
Message 47 of 85 (978 Views)
Reply
0 Kudos
jonsie
Posts: 83,288
Topics: 577
Solutions: 4,100
Registered: ‎04-01-2009

Re: Ordering iTunes vouchers: invalid email address?

on ‎19-06-2018 16:49

Just lucky then?

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

unnamed
Funniest-Member
protectnhsislandechoanimated-cat-image-0516
Report Content
Message 48 of 85 (973 Views)
Reply
0 Kudos
Level 1: Joiner
Red3
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

on ‎19-06-2018 16:58

I wish the guy would say how he got it working because it is definitely still not working as I just tried it.

Report Content
Message 49 of 85 (969 Views)
Reply
0 Kudos
jonsie
Posts: 83,288
Topics: 577
Solutions: 4,100
Registered: ‎04-01-2009

Re: Ordering iTunes vouchers: invalid email address?

on ‎19-06-2018 17:06

He did say amazingly, so I'm guessing he did nothing only try again

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

unnamed
Funniest-Member
protectnhsislandechoanimated-cat-image-0516
Report Content
Message 50 of 85 (967 Views)
Reply
0 Kudos