Ordering iTunes vouchers: invalid email address?

Jonk · ‎30-04-2018

Anyone ordered iTunes voucher recently?

Tried to order an iTunes voucher but keep getting an error (for all my email addresses): "Sorry, but that email doesn't seem to be valid email or there was an error".

To test this, go to "http://www.o2vouchers.co.uk/", type in an email address and it will be rejected. Seems to me the web server is broken. Anyone had success?

jonsie · ‎31-05-2018

Have you made a complaint here ::

https://www.o2.co.uk/how-to-complain

The O2 CEO is contactable via email if you Google it.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Red3 · ‎05-06-2018

Yes, haven't heard anything back from them either.

Superbreakfast · ‎13-06-2018

any update this week please?

EmilieT · ‎13-06-2018

@Superbreakfast I have no update on this, but as mentioned previously I am chasing it up regularly and will share any news I receive here

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Chadly · ‎19-06-2018

Amazingly I tried again today and it now works!!

no call or email to let me know but hey ho!

MI5 · ‎19-06-2018

It is often the way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Red3 · ‎19-06-2018

Really? Still broken here

jonsie · ‎19-06-2018

Just lucky then?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Red3 · ‎19-06-2018

I wish the guy would say how he got it working because it is definitely still not working as I just tried it.

jonsie · ‎19-06-2018

He did say amazingly, so I'm guessing he did nothing only try again

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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