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Level 1: Joiner
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

More details please.

Laptop or mobile? Wifi or mobile data? What browser?

Posts: 97,217
Topics: 758
Registered: ‎14-01-2013

Re: Ordering iTunes vouchers: invalid email address?

@ChadlyCould you give more info on how it worked for you please? Others on the thread aren't so lucky and it still isn't working for them..Smiley Sad

*The Game Is On*

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Level 1: Joiner
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

[ Edited ]

Hi, I just thought I hadn’t heard from O2 so I would try again.
I did everything the same as before.
At home on my iMac using safari via my home broadband.
The only thing that has changed is Fibre was finally enabled here last week so I upgraded straight away!

Level 1: Joiner
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

What sort of email address do you have?

eg. gmail?

Level 1: Joiner
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

Yes it worked with gmail

Level 1: Joiner
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

I have no idea what's wrong with it then. It's so annoying.

What happens if you try another email address?

Level 1: Joiner
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

Just tried using a different email and it took me through to the correct confirmation screen and I am now on a PC using Chrome!

Level 1: Joiner
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

I can’t post a photo of the next screen
Level 1: Joiner
Posts: 18
Registered: ‎31-01-2018

Re: Ordering iTunes vouchers: invalid email address?

I can't work out why it accepts your email address and not mine.

Does it go to the next screen if you use a random made up email address?

Level 1: Joiner
Posts: 10
Registered: ‎03-05-2018

Re: Ordering iTunes vouchers: invalid email address?

[ Edited ]

no, it says not a vaild email address