Opt out for Priority and 02More texts
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on 24-11-2017 14:36
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on 24-11-2017 14:36
Since early October, I've been calling the Priority opt out number, only to be told I'm already opted out. I've used live chat twice since then, been told "sorry about that but it's all sorted now"each time, but the messages still come daily.
02 More, I texted Stop earlier this month but still they come. I was told this takes 28 days (why?) So I'll give them the benefit, but for Priority there's no excuse at this point. I wouldn't mind if it were emails, but text messages alert me, and I don't want to be alerted to marketing.
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on 24-11-2017 14:52
Hi @Anonymous Did you opt out via this route in My O2 http://www.o2.co.uk/myo2
The section highlighted has a drop down menu with contact preferences...
Veritas Numquam Perit
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on 24-11-2017 14:52
Checkk your settings in your MyO2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-11-2017 16:06
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on 24-11-2017 16:06
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on 24-11-2017 17:41
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on 24-11-2017 17:41
It's stupid that you are still getting these texts after texting stop to O2. I've just looked at a couple of numbers who text me over the past week with Black Friday offers. I just went into their website and unsubscribed. I wonder if you can just allocate them to Spam on your phone?. I have that option on my Note 4...
Veritas Numquam Perit
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on 24-11-2017 17:58
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on 27-11-2017 14:58
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on 27-11-2017 14:58
Hey @Anonymous are you still receiving these texts or have you now being opted out?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 27-11-2017 15:28
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on 27-11-2017 15:28
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on 28-11-2017 11:15
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on 28-11-2017 11:15
Keep an eye on it @Anonymous and let us know if you get any further texts.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 29-11-2017 07:53
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on 29-11-2017 07:53
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