O2 wifi

Azif · ‎15-06-2017

My work place has o2 wifi and my phone seems to connect to it as u an on o2 however I cannot seem to get the internet working why is that?
P.S. I've recently upgraded and I never had this issue with my previous contract.

Cleoriff · ‎14-01-2013

What phone have you upgraded to and does data work well outside of work?

*The Game Is On*

MI5 · ‎04-04-2012

@Azif

Call customer service and ask them to reset your Mac address.

Your old phone will still be registered.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

EmilieT · ‎18-04-2018

Hi @Azif, it's been a while since you posted so I was wondering if the advice above helped you in the end? Do you need any further help?

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