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O2 wifi

Azif
Level 1: Joiner
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Registered:
My work place has o2 wifi and my phone seems to connect to it as u an on o2 however I cannot seem to get the internet working why is that?
P.S. I've recently upgraded and I never had this issue with my previous contract.
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Cleoriff
Level 94: Supreme
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What phone have you upgraded to and does data work well outside of work?

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MI5
Level 94: Supreme
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@Azif 

Call customer service and ask them to reset your Mac address.

Your old phone will still be registered.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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EmilieT
Former Staff
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Hi @Azif, it's been a while since you posted so I was wondering if the advice above helped you in the end? Do you need any further help?

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