on 17-08-2019 19:04
P.S. I've recently upgraded and I never had this issue with my previous contract.
on 17-08-2019 20:35
Call customer service and ask them to reset your Mac address.
Your old phone will still be registered.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 19-09-2019 13:41
Hi @Azif, it's been a while since you posted so I was wondering if the advice above helped you in the end? Do you need any further help?
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