O2 Live chat ALWAYS offline?

Anonymous · ‎17-09-2014

Hi,

Is anybody else experiencing that live chat is always offline?
I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice every time I look it's still offline?
Why would this be? It states live chat is between 7am - 11pm?

Thanks.

Anonymous · ‎19-09-2014

Just go into the "shop" section and the chat box appears almost instantly!!

Anonymous · ‎28-08-2016

Yes you right,

O2 live chat it's rubbish cos dosen't work and is ALWAYS ofline!

MI5 · ‎28-08-2016

Thanks for letting us know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-08-2016

Shout it loud

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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