Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 46650 Views
  • 0 replies
  • 0 kudos

Resolved! O2 Travel Opt Out

Hi everyone,I just switched from pay monthly to payg, and I found in my Bolt Ons list something called "O2 Travel Opt Out". I assume this gives me a different tariff from normal when abroad. Where can I find details of the tariffs with and without th...

Anonymous by Not applicable
  • 18625 Views
  • 41 replies
  • 0 kudos

Resolved! PAC codes

Are PAC codes unique to a network provider? I ported my number to my O2 account but I have changed my mind and want to port it to another network provider but it's still within the 30 day period of the original PAC code - customer services said I nee...

Anonymous by Not applicable
  • 14934 Views
  • 16 replies
  • 0 kudos

Resolved! o2 open - can it be used for upgrading over the phone/live chat or just instore?

Hi all, Apologies if this has been asked several times. I read several posts on here but I was a little confused even after reading the FAQs. I just wanted someone to help clarify when the o2 open code is valid. If I upgrade with an o2 representative...

Anonymous by Not applicable
  • 11203 Views
  • 7 replies
  • 0 kudos

Unimpressed

I decided to upgrade early and buy a new phone yesterday, I specifically asked and paid for it to be here the next day (today) BEFORE 10:30am as I know someone would be at home to collect it. I then got a text from the services o2 used (UK mail) to d...

Anonymous by Not applicable
  • 3840 Views
  • 18 replies
  • 0 kudos

Resolved! Mast not working for a month in the Abersychan area. O2 still charging for airtime

Can anyone tell me why I should be charged for airtime when I have not been able to use my mobile from home in the Abersychan postcode area of NP4. I am registered for updates that tell me nothing. I have the Tugo app to use with home wi-fi, but this...

Anonymous by Not applicable
  • 2254 Views
  • 4 replies
  • 0 kudos

Wifi extra - London Underground

I have an iPhone 6s & S7 and both at times stuggle to connect to wifi extra on the London Underground! I have been using Virgin Wifi underground since it was released and had no problem but ever since Wifi Extra has been introduced it seems both of m...

Anonymous by Not applicable
  • 2808 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Recyle - Advice on chip on phone

Hi All, before i send my phone off to O2 Recylce - just wondering if its worth it? Basically, while the whole of the phone is in 99% perfect condition, it has a slight, tiny chip in the edge of the screen. Dont know how its happened, as its always be...

P1030537.JPG
Alexhaden by Level 1: Joiner
  • 9953 Views
  • 45 replies
  • 0 kudos

Resolved! Unauthorised access?

Got a text from O2 that contained a six digit code for 'retrieving my account'. I did not attempt to retrieve my own account. Should I be worried? Obviously someone has tried to access my account, but only my number received that text... Right?

Scotteh by Level 1: Joiner
  • 3822 Views
  • 6 replies
  • 0 kudos