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O2 Live chat ALWAYS offline?

Anonymous
Not applicable
Hi,

Is anybody else experiencing that live chat is always offline?
I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice every time I look it's still offline?
Why would this be? It states live chat is between 7am - 11pm?

Thanks.
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Anonymous
Not applicable

Just go into the "shop" section and the chat box appears almost instantly!!

Message 21 of 24
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Anonymous
Not applicable

Yes you right,

O2 live chat it's rubbish cos dosen't work and is ALWAYS ofline!

 

Message 22 of 24
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MI5
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Thanks for letting us know wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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