Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Unauthorised access?

Got a text from O2 that contained a six digit code for 'retrieving my account'. I did not attempt to retrieve my own account. Should I be worried? Obviously someone has tried to access my account, but only my number received that text... Right?

Resolved! O2 Store Delivered wrong Item

How do I complain about the online store delivering the wrong Item, I ordered a screen protector for a Galaxy S7 and they delivered one for a iphone 6/6s even though the dispatch note says galaxy S7. Every phone number is for Phones!!!!!

Resolved! O2 Travel - using data overseas

Hi, I am going away on Sunday and have the O2 travel activated on my account. My question is that if I connect to the internet is the data truly unlimited? For £1.99 per day that seems like a really good deal and I don't want to get caught out and en...

Resolved! Broken phone .cant paybill......

Hi sarah .just to say .got really bad problem help

Resolved! Error code 554 Failed; 5.1.2 (bad destination system address) Sending from O2 email account

Hello, In the last few days I've received a couple of failed message notifications when I've been sending emails from my o2 email account. The same content is received without difficulty when sent from a gmail account. The failure rate seems to be in...

What????

Err...no I didn't...customer service says don't worry. ..I'm worried and will be constantly checking...I did order the the S2 Gear but what the hell?

O2 Priority

Hi all has anyone else tried to get a priority bonus and been told that the retailer has 'run out' or exceeded their allowance. this happened to me recently with the Boots meal deal, Cafe nero and halfords. in itself this isnt a problem, but I know o...

Resolved! O2 Open code

I work for First group and am entitled to O2 open but I have 2 devices already on my code. Someone I work with who is not with O2 said I could use his open code as he's not using it I have been told instore that this is ok but how does he get a code ...

Resolved! Can I upgrade on my tariff today on line

Sorry I need phone upgrade on my tariff

Resolved! VAT invoice Query

Hi,I'm hoping someone might be able to help me as the support via the 202 has not proved very helpful.When I go to view my bills I am unable to print/save a VAT invoice.Please could someone advise how can I resolve this issue?

O2

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