Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! LU underground?

Hi,I thought I would share the saga of trying to get wifi on London Underground courtesy of O2- not a happy tale! Previously, I was with Orange and LU wifi worked prefectly. I moved over to O2 in June and was delighted to see that they joined the wif...

Anonymous by Not applicable
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Resolved! O2 SURVEYS

MINGLE O2 SURVEY I took the trouble and time to respond to the O2 survey on the promise of inclusion in a prize draw. At the end of the survey I was told I was NOT eligible. This is sharp practice to say the least and I will be reporting this to Trad...

Anonymous by Not applicable
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Resolved! 02 has taken money from my account

On checking my bank account today I noticed I was into my overdraft. On checking further 02 had taken £273 from my account for a phone I no longer have placing me into my overdraft at a cost of £30. On calling to complain and have my money refunded I...

Anonymous by Not applicable
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Resolved! NOT IN STOCK

Just ordered 70 pounds worth of accessories for my new s7 in stock next day free delivery thank you very much. Next day nothing comes. Contact live chat to be told awaiting stock and if that's not bad enough the funds have been taken from my account!...

Anonymous by Not applicable
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Resolved! O2 Travel

Hi, I am travelling around Europe next month and was looking into options on how to use my pay monthly phone outside the uk.I came across the O2 travel bolt on and thought it would be very useful.When I went onto my O2 app on my phone it said the O2 ...

Anonymous by Not applicable
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Resolved! O2 have stolen £250 from me

Hi all, applied for contact last night and was told I needed to pay £250 deposit.. Which I paid.. Today I received an email saying I've failed the credit check and I'm not getting the phone.. Anyway, what I want to know is where is my money and when ...

Anonymous by Not applicable
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o2 Wifi Extra

O2 have today launched wifi extra - whereby o2 users will connect to wifi if in range of over 11000 hotspots automatically without the need to log on via an app thus conserving datahttp://m.digitalspy.co.uk/tech/news/a639577/o2s-wifi-extra-automatica...

Anonymous by Not applicable
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Resolved! Telefonica

We have an O2 business essentials contract with you and one of the phones has part of the bill via telefonica - how do I find/print that bill off?Thanks in advance

Anonymous by Not applicable
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Resolved! Refund

Does anybody know why it takes O2 so long to deal with refunds of money they owe through no fault of the account holder and why it's impossible to contact somebody at O2 who can give a straight answer?

Anonymous by Not applicable
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Resolved! o2 rewards

I got frozen out of my o2 rewards account, i contacted them via chat and was messaging with an advisor for 20 minutes who was no help at all and just kept telling me how to log into o2 rewards. eventually i called customer services who weren't much h...

Anonymous by Not applicable
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