Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44629 Views
  • 0 replies
  • 0 kudos

Resolved! Refund

Does anybody know why it takes O2 so long to deal with refunds of money they owe through no fault of the account holder and why it's impossible to contact somebody at O2 who can give a straight answer?

Anonymous by Not applicable
  • 2732 Views
  • 4 replies
  • 0 kudos

Resolved! o2 rewards

I got frozen out of my o2 rewards account, i contacted them via chat and was messaging with an advisor for 20 minutes who was no help at all and just kept telling me how to log into o2 rewards. eventually i called customer services who weren't much h...

Anonymous by Not applicable
  • 2541 Views
  • 2 replies
  • 0 kudos

Resolved! Order

I made an order from o2 3 days ago and I have not received the package so far. What is to be done? I called customer service and was told that one to come but nothing. I went to ask the "Uk mail" and there was a message from O2 "stop delivery, come b...

Anonymous by Not applicable
  • 3165 Views
  • 7 replies
  • 0 kudos

Click and Collect

I lost my phone but since I was near the end of my contract anyway, I ordered an upgrade on click and collect (I put my simcard into my friends phone to get the code I needed to do that)I was just wondering if they text or email when it arrives insto...

Anonymous by Not applicable
  • 6272 Views
  • 21 replies
  • 0 kudos

Resolved! can't top up o2 sim (in dual sim 'phone)

Thanks in advance for any help. I bought a O2 payg sim yesterday to go in a Lumia 640 as a backup 2nd sim. I can't top the sim up. The website gives an error 500 (internal server error) and 4444 fails telling me to try an O2 shop - nearest is ~30 mil...

Anonymous by Not applicable
  • 5243 Views
  • 21 replies
  • 0 kudos

Resolved! Changing to married name on contract

Has anybody got any experience of changing their name on contract when you've got married etc? I am due an upgrade and can't at the moment because the name on my car phone warehouse account, o2 account and bank account don't match. I have easily chan...

Anonymous by Not applicable
  • 6363 Views
  • 13 replies
  • 0 kudos

Resolved! Friend got me to take an account out..

I took an account with 02 (someone I personally would not network with) and she promised she would pay every month. She has now moved to Thailand and hasn't paid a penny. I have stopped all direct debits as I refuse to pay for her mess. I myself am t...

Anonymous by Not applicable
  • 3111 Views
  • 7 replies
  • 0 kudos

Resolved! NEEDS O2 HELP ASAP.Deleted my contract with O2 and have an outstanding bill to pay. Now I am abroad.

Need help from the O2 team on this matter ASAP. I recently deleted my O2 account and contract since Im moving out of the country for good. So after deleting my contract I still have an outstanding bill to pay as I had to use my phone for emergency pu...

Anonymous by Not applicable
  • 3442 Views
  • 7 replies
  • 0 kudos