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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
  • 61618 Views
  • 0 replies
  • 0 kudos

International Calling Cards

Why is my Internmational Calling Card Voucher not being processed for the last two days?? This is very frustrating as I need to call abroad and the card is not being processed. All I receive is a recorded message stating O2 have a technical prblem wh...

Anonymous by • Not applicable
  • 1414 Views
  • 1 replies
  • 0 kudos

Resolved! Issue with service during upgrade in area

HiMy wife received a text to say o2 were upgrading the signal and may experince some disruption, i am a business user and rely on my phone yet never received a text and have now been without a signal for 4 days. This is affecting my business, how lon...

Anonymous by • Not applicable
  • 2904 Views
  • 6 replies
  • 0 kudos

Priority? ?? Rather cancel the contract! !!

What an absolute joke!!! I have just sat for 10 minutes in the virtual waiting room, then 40 minutes to get tickets, at the time tickets were available for the kel brook fight but would it let me purchase them NO would it F!! Instead it did nothing! ...

Anonymous by • Not applicable
  • 2464 Views
  • 5 replies
  • 0 kudos

Resolved! Waiting three days now for imei to be blacklisted on all data basis ?? Still not done

I now been waiting three days for customer services to blacklist my imei number on the c.i.e.r. Shared mobile data base so I can carry on with a insurance claim with legal and general . I had my phone stolen Saturday night and spoke to cust services ...

Anonymous by • Not applicable
  • 3593 Views
  • 5 replies
  • 0 kudos

Resolved! Samsung Galaxy A5 screen fault

Anyone had any trouble with Galaxy screens cracking for no reason? Had mine 6 months on Refresh and the screen suddenly stopped working so I took it in for repair, O2 sayng warranty is void due to physical damage. I think there may have been a small ...

Anonymous by • Not applicable
  • 1778 Views
  • 2 replies
  • 0 kudos

Resolved! Insurance

I was just wondering if you can still purchase insurance on your phone after 28 days of purchasing it?

Anonymous by • Not applicable
  • 3432 Views
  • 6 replies
  • 0 kudos

Europe Roaming and O2 Travel mini Guide

After many threads being posted, either wanting more information or issues caused by not knowing the correct information before travelling, and ending up with huge bills, I though this little guide may be useful.O2 Travel Countries includedAustriaBel...

Anonymous by • Not applicable
  • 53605 Views
  • 43 replies
  • 4 kudos

Live Online Chat

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone...

Anonymous by • Not applicable
  • 6951 Views
  • 12 replies
  • 0 kudos

Resolved! Chat Rooms

Are there any chat rooms on o2? I know there used to be, can't find any now though

Anonymous by • Not applicable
  • 5201 Views
  • 3 replies
  • 0 kudos
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