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O2 Live chat ALWAYS offline?

Anonymous
Not applicable

on ‎17-09-2014 19:03

on ‎17-09-2014 19:03

Hi,

Is anybody else experiencing that live chat is always offline?
I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice every time I look it's still offline?
Why would this be? It states live chat is between 7am - 11pm?

Thanks.
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Anonymous
Not applicable
In response to Anonymous

on ‎19-09-2014 10:42

on ‎19-09-2014 10:42

Just go into the "shop" section and the chat box appears almost instantly!!

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Anonymous
Not applicable
In response to Anonymous

on ‎28-08-2016 17:02

on ‎28-08-2016 17:02

Yes you right,

O2 live chat it's rubbish cos dosen't work and is ALWAYS ofline!

 

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎28-08-2016 17:33

on ‎28-08-2016 17:33

Thanks for letting us know wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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In response to MI5
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Registered:

on ‎28-08-2016 17:51

on ‎28-08-2016 17:51

Shout it loud Smiley Very Happy

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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