Solved: Live chat

Till · ‎22-11-2018

I have been trying to use life chat for a week now smd never available

MI5 · ‎22-11-2018

If you've been trying that long, try a different browser or clear cache and cookies from yours and restart it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎22-11-2018

Hi @Till

It was down for a while, however we are assured by our community managers it was back working again today.

@Martin-O2?

Veritas Numquam Perit

MI5 · ‎22-11-2018

If you've been trying that long, try a different browser or clear cache and cookies from yours and restart it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

liggerz87 · ‎22-11-2018

I tried today aswel on chrome didny work cleared cache still didny work so I used the Samsung browser and it worked and did get in touch with them

Martin-O2 · ‎23-11-2018

The Live Chat service was fully restored early yesterday afternoon @Till. Give the above suggestions a go and let me know if you continue to have difficulties.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Live chat

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei