Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! FreeMsg Bodyin8

How can I stop getting these pernicious txt messages which threaten to charge me £3 a week if I don't text STOP

Resolved! Duel sim%20cards

Hi.I’m looking to start up my own business and wondered. Can you get a duel SIM card? I’ve had my personal number for years but need a business line number to switch to. Can this be done please? I don’t know much about it and finding out my options, ...

Resolved! Free texts online

Can you still send free txts online using this website

Resolved! Cannot receive texts from O2 SIM cards in Ireland

I'm currently living in Ireland, and for the past month I haven't been able to receive texts from O2 (or Tesco Mobile) numbers.Here's what I know:I can make and recieve phone calls without issueThe person sending the text is chargedMy network in Irel...

Resolved! Human Contact

Please give me a Phone number I can call to talk to a human being to sort out my query/issue - want my bundle to be changed from UKP 15/month (5gb,500min,1000msgs) to UKP 5/month.

Resolved! Missing Orders

Hi I have two orders placed for accessories last week with a supposed three day delivery. The money has been taken from my account for both, one being £79.98 and the other £99.98. I have received no confirmation email, nor any regarding despatch or d...

Resolved! Help text

Hi all my girlfriend is on holiday in St Lucia and I'm home in the UK will I get charged if I text her

Resolved! Ombudsmen service

Has anyone had to use the ombudsman service? I'm not sure how it works but need advice and help asap. It's taken me so far 12 weeks to make a simple insurance claim. All been agreed and accepted, my device will be swapped for a different model etc.I ...

Resolved! O2 Open and SIM only contracts

Can someone explain why O2 open can't be applied to SIM only contracts whilst at the same time it can only be applied to the Airtime portion of a Refresh contract. This seems very counterintuitive as a SIM only should really be the equivilent of an A...

Resolved! Texts not being received

Having an issue receiving texts from someone, but not all texts. Receiving about 50% from my other half, and I've seen the texts on her phone that she's sent. Mine all getting through, seems pretty common issue. Tried changing networks, and cleaning ...

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