Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! o2 Priority

Hi I would like to speak to somebody as our business would like to offer a promotion on the priority app. Who do i need to contact in order to do this please?

danm28 by Level 1: Joiner
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  • 8 replies
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Voicemail notifications

I no longer receive a notification when I have a voicemailI found the call alert replacement annoying so I switched it off in the hope I would get voicemail notifications instead but now I have neither. I’ve tried 1760 & 1710

Jen4 by Level 1: Joiner
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Resolved! No attachments with legal documents email

Hi I’ve received legal documents emails after pre ordering the pixel 3 on contract however the consumer credit agreement, standard European consumer credit and key information for o2 refresh have no documents attached to them.Any way of getting these...

Soggy by Level 1: Joiner
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Resolved! Laptop keeps turning off

Fed up have googled and nothing seems to work unless i am doing it wrong grr All i am doing is using my laptop when blue page appears says your pc ran into a problem and needs to restart.We're just collecting some error info. and then we'll restart f...

Poppysmum by Level 19: Quirky
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Netflix offer - We haven't been able to verify your number because of a technical problem

Last week I received my text message to activate my 6 month Netflix subscription but on entering my number I receive the message - We haven't been able to verify your number because of a technical problem.I've tried opening the link in the text messa...

FloJo by Level 1: Joiner
  • 2356 Views
  • 11 replies
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Credit Referrals Not Reaponding

Can someone please help or advise?.I have emailed the credit referrals team on 3 occasions since 6/9/18 in the attempt to get an incorrect default removed from my credit file. However I have had absolutely no response.I have spoken to O2 complaints d...

MaddyP by Level 1: Joiner
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o2 online chat

is there something wrong with the online chat service tonight? I can't get connected. Just got through on the phone , started a conversation and got cut off.

carys by Level 1: Joiner
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Resolved! Huawei p20 Pro - what should be in the box?

Hi. My wife and I have both received these phones and were really disappointed with what was included. The only things in the box were the phone, a very short charging lead and the eject tool. I'm not bothered about the missing cases as we've purchas...

MrPippa by Level 2: Apprentice
  • 2959 Views
  • 11 replies
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Credit Referrals

I am currently having trouble securing a mortgage and have now sent two e-mails to 'creditfilereferral@o2.com' in a week. I know it seems to take longer for people but I need to accelrate the process as the housing association may offer the flat to s...

Jon1967 by Level 1: Joiner
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  • 3 replies
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