I used to have home broadband with o2 and used their email address as my
primary email for years. I've since lost access to it, but it turns out
I still have accounts with other companies that I registered with using
my o2 email, and I can't access t...
I'm trying to buy a PAYG phone but I can't change the number on my
account because when i try it sends a verification code to an old number
that I don't use anymore. I called customer services but they were
useless, teling me to go O2.com/uk, a URL t...
I started using Plusnet just before O2 merged with Sky. I retained my
old O2 email accounts on Thunderbird just in case some people still sent
mail to them. Fast forward to this year and I've received a couple of
emails from companies I had accounts ...
I just bought an O2 PAYG phone. I am using it primarily for wifi
internet access and sending the occasional text. I will rarely make
calls from it unless I'm outside and need a taxi, which isn't very
often, or if I'm away from home. The phone has Sky...
Well, I called them again and was lucky enough to get a customer advisor
who actually had a clue, and so they changed the number on my account
for me. Sadly though, there is another issue. I'm trying to buy a phone
but it's displaying the delivery ad...
@jonsie wrote:I can see the confusion ad you don't have a billing
address on P&G...you have a registered owner address. This is what I'm
talking about: http://i.imgur.com/7aZHDNd.png As you can see, they have
my billing address on record. But for som...
Don't know what's happened to O2 customer service lately. When I had O2
broadband their service was excellent, always got through to actual
British people who were able to help, and I didn't have to wait very
long. Now when I have to call them about ...