Can I get access to my old o2.co.uk email account?

[Skyrim]

I used to have home broadband with o2 and used their email address as my primary email for years. I've since lost access to it, but it turns out I still have accounts with other companies that I registered with using my o2 email, and I can't access those accounts without access to my o2 email. Is it possible I can have access to my o2 email restored? Obviously I can provide any security info they might need.

[Cleoriff]

@Skyrim

I very much doubt this will be possible. O2 email closed down finally about 18 months ago.

Everyone was given notice of the closure well in advance.

Unless our managers @Martin-O2, @Marjo or @EmilieT could work some sort of miracle, I really think you are out of luck.

[MI5 · Accepted solution]

Only 1 answer to this question which is no, sorry.

[Skyrim]

*beep!*. Ah well, thanks.

[Martin-O2]

Thanks for the mention @Cleoriff! Unfortunately @Skyrim @MI5 is correct the email service is now completely closed down and you can no longer access the email account or any of the emails. 

[Skyrim]

Looks like I'm never going to play my old undead warlock from The Burning Crusade 

[Cleoriff]

Sorry about that @Skyrim

When we all had notice of the closure people were advised to move their O2 email accounts to another provider asap

[Martin-O2]

Sorry to hear that @Skyrim! Hopefully you can recover your warlock in some other way. 

[Anonymous]

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@Skyrim wrote:

Looks like I'm never going to play my old undead warlock from The Burning Crusade 

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If you know the email address and certain details, you can send a copy of some photo ID and get account control back..

@Marjo will know more about it.. but you can go to Battle net and submit a ticket, get a call back or live chat (nice choices these days) HERE

[Marjo]

I'd personally use the Blizzard ticket method too @Anonymous, as I have used it in the past with account-related questions and found it helpful.

My main character at the moment in WoW is an undead warlock too by the way @Skyrim! I hope you manage to recover yours. I'd love to hear how it goes.