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o2 online chat

carys
Level 1: Joiner
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on ‎11-10-2018 20:45

on ‎11-10-2018 20:45

is there something wrong with the online chat service tonight?  I can't get connected. Just got through on the phone , started a conversation and got cut off.

 

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MI5
Level 94: Supreme
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on ‎11-10-2018 21:01

on ‎11-10-2018 21:01

Try connecting through the MyO2 app on your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
In response to MI5
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on ‎11-10-2018 22:50

on ‎11-10-2018 22:50

Or try a different browser.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
Former Staff
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on ‎12-10-2018 09:06

on ‎12-10-2018 09:06

Hi @carys, and welcome to the forum Wave

 

Did you manage to get through to someone in the end? If your query is not account-specific, the Community might also be able to help so don't hesitate to tell us more about what you need help with!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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