PUK Code

[ohdearme]

Hi,

My phone is asking for the PUK code but i dont have it

online directs me to myo2

when i try to login to my02 it wants to send a text to my phone

but my phone sim is locked - puk code required

how do i get around this?

thanks in advance

[MI5]

@ohdearme 

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

The Automated call line also works for PUK.

Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)

and say or key in your own phone number when prompted.

when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 3 Your PUK will be read to you, so have a pen and paper handy.

[Enlli]

See if this helps

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

[ohdearme]

removed..

[MI5]

@ohdearme 

Use the automated line as above from another phone.

Any phone will do.

[ohdearme]

i guess to do this i need another phone lol    i will see if i can find a friend

[ohdearme]

also i tried 

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

but it fails to work

Oops, something went wrong. Try again later.

i am a virgin media o2 volt customer, does this make a difference

[MI5]

Makes no difference @ohdearme 

That website is a bit flaky and only works when it feels like it.