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No confirmation email

Ryan40
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I took out a contract today and signed the credit agreement via live chat (they basically did everything through there and sent links over the chat) as was having issues   was told I’d have delivery but the 3rd how ever it said have since had no confirmation email of this nor can I see my order on my account 

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madasaf1sh
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@Ryan40 


This isnt customer services but a customer to customer community, so you will need to reach out to o2 either via the sales team on 0800 0810255 and all other ways to contact o2 are here Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Ryan40 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , X (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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You will need to contact O2 on this

Ways to contact here

Guide: How to find help & contact O2 

If you don't want to phone use the UK based Social Media teams

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Ryan40
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I know you’re not customers service I was looking for advice on the matter 

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madasaf1sh
Level 78: King of Kings
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@Ryan40 

 

You would be surprised at how many people think this is customer services.. 

And we have all given you the same advice, which is to contact the sales team...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 6
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