Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 74918 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7775 Views
  • 15 replies
  • 1 kudos

Roaming: Why O2 UK can't be like O2 Germany

Apparently (if I'm getting this right), if you're a German O2 customer, for EUR1.99 you do get something similar to what we get here with O2 Travel (50MB daily limit in EU/EEA), but not just that - for the same EUR1.99/day you get a daily data allowa...

For your security, we can't issue more codes to you today. Please call an agent.

Since yesterday morning I have been receiving the error message For your security, we can't issue more codes to you today. Please call an agent.This is in the last part of the checkout process. I have been trying to buy an Iphone 6 Plus. after receiv...

Anonymous by Not applicable
  • 1285 Views
  • 3 replies
  • 0 kudos

Resolved! Best contract?

Ive been a Pay as You Go customer with 02 for years and want to change to a contract. I don't really send text messages but would like a decent amount of internet access and calls without a massive surprise at the end of the month! I have a cheap lit...

Anonymous by Not applicable
  • 1766 Views
  • 4 replies
  • 0 kudos

Resolved! DDS 30%

Hi, I already have an O2 refresh account and just realised I could have 30% discount with DDS. Can I have applied now?

Anonymous by Not applicable
  • 1355 Views
  • 1 replies
  • 0 kudos

Resolved! Will 4g sim work in iphone4s

hi, I would like to know if a 4g sim will work in an iPhone 4s. I know the 4s is not 4g ready so I just need to know will it pick up 3G as an ordinary sim would. I am just about to sign up to a sim only deal for 12 months and have a choice between a ...

Anonymous by Not applicable
  • 5162 Views
  • 4 replies
  • 0 kudos

Resolved! Moving

Moving from O2 to carphone warehouseI'm with O2 using a sim only contract ( I have my own iphone )I want to get the new samsung but the desks in carphone warehouse are so much better, more data, free gift, cheaper set price for fone.If I move but sti...

Anonymous by Not applicable
  • 1820 Views
  • 5 replies
  • 0 kudos

Resolved! 4G in Aberdeen

I keep only getting 4G in certain places. When am on union street, Aberdeen's main street, I don't get 4G at all, I get gprs. Can you tell me why that is?Thank you

Anonymous by Not applicable
  • 1889 Views
  • 7 replies
  • 0 kudos

Resolved! Android network unlock problem

Hi Before directing me to the online form, I've read the sections on how to unlock a phone from the O2 network.It's a slightly special problem. I bought an Amazon Fire phone (runs an android fork), which is locked to O2.I can't install any Google app...

Anonymous by Not applicable
  • 2313 Views
  • 8 replies
  • 0 kudos

Resolved! Moving to German

Am moving to Germany in 3 months time, I would like to know if I can carry on with/transfer my UK account or will I have to set up a new one when I get there. If I have to get a new account I am in luck as my UK account runs out in April so easy to c...

Anonymous by Not applicable
  • 1329 Views
  • 3 replies
  • 0 kudos