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I’ve left o2 and need to pay my outstanding amount

Charley1
Level 1: Joiner
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Hi, I have left o2 and need to pay my outstanding balance. How do I pay the remaining as the letter I’ve received doesn’t star it very clear 

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gmarkj
Level 66: Unequalled
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Hi @Charley1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12443 Posts
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Registered:

Hi @Charley1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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archercj
Level 1: Joiner
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Did you sort this. I got a RED letter stating I owed £266, which is correct and which i am trying to pay. I have rung 0800 902 0217 to be told the balnce is zero and nothing they can do.

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Cleoriff
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