Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! My bill

Hi, I was with virgin mobile and got changed over to yourselves. I was told I could upgrade and get rid of the phone so I just decided to cancel the whole contract. I then have to keep paying g £21.50 for the phone through virgin as I still have a lo...

SH7 by Level 1: Joiner
  • 313 Views
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Resolved! moblie

can you tell me if my contract has been canceled 

Akira2 by Level 1: Joiner
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Resolved! update my dob

Made a mistake during registration, how could I change the DOB? Using your help center, it suggests to me to find the ‘edit’ button for dob updating. Could not find it.

Yikai by Level 1: Joiner
  • 329 Views
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Rolling contract

What options are there for me - I want to change my contract but do not want a new phone I am out of contract and my charges are spiralling

Susan26 by Level 1: Joiner
  • 388 Views
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Disney Plus Extra

I redeemed Disney Plus as my free extra back in April 2024 and the account activated fine, but I've been trying to turn off the auto renewal and weirdly the extra is not showing up on my extras list on the O2 site or on the My O2 app. I have tried fo...

Shaq72 by Level 1: Joiner
  • 681 Views
  • 3 replies
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Delivery

Hi! I am waiting to recieve my new device, but the delivery slots the delivery company keep giving me are no use as i work on the time slots given. They won't let me have it delivered to a neighbour, or collect it from a collection point or have it l...

82 by Level 1: Joiner
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  • 2 replies
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Resolved! Samsung buds

Have not received the sms message to collect the samsung buds that were a part of the new contract. I believe I should have received this after 30 days but have not, is there sometjing I am supposed to do before receiving the sms?

Ingep by Level 1: Joiner
  • 381 Views
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