Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! PURCHASE A REFURBISHED SAMSUNG S23 PHONE

Can i purchase the S23 refurbished phone and keep my monthly sim contract. ??

Resolved! Google pixel 8 gift

How do I claim for the air buds that came with my phone deal?

AirTag 4-pack ordered via online shop

I ordered a 4-pack AirTag via your online shop last Thursday (06/06/24) for collection at your store in London. However, I cannot find an email confirmation of the order but I have definitely been charged on my debit card for this order. I would be g...

Update on NC73453323

Hi could you please update me where my order is? It said they’d get back to me in 24hrs but it’s been 2 days and heard nothing

Airtime rewards

I’ve gifted £10 airtime reward but the recipient hasn’t received it . How long does it take to reach their account?

Resolved! Disney

I don't use it -how do i cancel it

Resolved! discounts for additional contracts

Hi, can i get the 20% dicount for an additional contract? I am looking at puchasing a apple tablet with unlimited data esim,Currently I have two som contracts with you only,thank youhamish macpherson

My network app.

Dose anyone if you are able to still sign in to the my network app as I have been trying to sign in to the my network app with my Giffgaff number and but it hasn't been sending codes out for me to sign in and then I tried to sign up my o2 pay as you ...

Over charge for disney plus

I am getting charged 13.99 for disney when it should be 10.99

International bolt on

I recently travelled to Canada, zone 1. On arrival, I received a text from 02 to buy a zone 1 bolt on but, when I followed the links, only zone 3 was available. I tried the 23336 text but it told me to call. I called and was put on a loop that kept t...

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