Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Extra Payment Charge

Hi, can I ask why I'm paying 7.99 for Disney+. I was told that this was a free service from when I entered in to a recent fixed tarrif.

Nil1 by Level 1: Joiner
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Extras on my monthly bill 25th June.

I have tried contacting you before. My Issue with you.... When I went into your O2 shop in Croydon the staff there agreed with me that we did not need/use all the monthly data allowance. They agreed to reduce the allowance to 4GB for each phone (2 of...

Walker2 by Level 1: Joiner
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My number may have been deactivated

My number may have been deactivated because I get no signal at the moment.Trying to top up but of course it asks me to put in the code sent on the number (that I do not receive).Tried calling 202 but to no use

Danny87 by Level 1: Joiner
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Resolved! Free galaxy buds with S23 purchase before May 10th

When I ordered my S23 contract and phone, there was deal on that gave you a free pair of galaxy buds if you order by May 10th, which I did. From what I could see I was waiting for a text with a code to redeem these, however the text never came, and i...

Resolved! Buds pro 2

Upgraded to Samsung S23 Ultra along with the upgrade came extras one of them been a set of buds pro 2 02 sent me a promotional code to receive buds for a pound tried the code invalid got back in contact with 02 gave me a link and they just fobbed me ...

Beaver by Level 1: Joiner
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Resolved! Incorrect Default on my credit file

I’ve exhausted every avenue to try to get to solution for this issue. I returned / cancelled a sim within 14 days of purchase in April.I got charged a cancellation fee of £103.95. I called numerous times to get this credited. I was told it was in May...

Alimohi by Level 1: Joiner
  • 338 Views
  • 1 replies
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