Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Has anyone else had difficulty receiving the prepaid reward card? I was told I was no longer eligible, even though there has been no changes on my account. I've been trying to contact o2 for a resolution for over 2 months and not getting a response.
I phoned up the insurance part of customer service yesterday and they told me that I should expect a text from DPD this morning with a time slot they will be picking up my phone and giving me a replacement one but I have not received a text. I also w...
Please can anyone tell me how to find out my outstanding balance on my virgin mobile freestyle handset? This is what I’ve already tried several times!!1.Virgin Mobile freestyle don’t answer2. Virgin media transfer me to O23. O2 transfer me to virgin ...
i had a call from telephone number 020 3989 8556 saying my sim card will stop working from the 4 june 24 is this from you they say I will get a discount please confirm if this is authentic
I'm getting text messages from two O2 sources, O2UK and O2 UK. Subtle difference with space in 2nd. Are these both legitimate O2 sources?
Looking to upgrade
I would like to cancel my Disney subscription as I am not using it
Please note you have tried to contact me regarding a change of date of birth request on my account. This was not me, this is Fraudsters trying to attempt to get a phone with my details. I haven’t at any time made a request to change my date of birth....
Hi, I placed an order for an accessory on the 27th and opted for monthly payments, and within minutes received an email advising the order number and that a credit check needs to be done (understandable) and I should hear back within 24 hours, but no...
TL;DR bought a phone from Ebay pretty much brand new condition and then several weeks later its reported as stolen, managed to get a refund and want to return it to O2 as it could be part of fraud, O2 seem un-interested. Purchased an Iphone, all well...
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