Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44532 Views
  • 0 replies
  • 0 kudos

Resolved! Extras

Hi im trying to add on my extra for Disney plus but it isn't working 

Account Further Instructions?

Hi,Recently made an order for a pay monthly handset and SIM and had to wait for credit check, was sent an email saying that I had been accepted for the service (passed the credit check) at about 1pm but my basket was shown to be 'expired' on the webs...

Mitzypop by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Missing Sim

Hi there, I am a Virgin media customer and received an Virgin/O2 offer via email, it was an 18 month contract, 10GB for £10 with unlimited calls and texts. I applied for this a few weeks ago and they said I would receive a sim through the post howeve...

SamFig by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

Screenshot_20230423-161249.png 1682267485807.jpg
pgn by Level 77: Grand Master
  • 6109 Views
  • 13 replies
  • 1 kudos

Virgin media early bird

I took out an early bird contract with virgin media in April 2022 before the merge with o2. I am now eligible for my early bird upgrade, will this still be honoured by o2?

EarlyBird by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Upgrade

I’m trying to access the upgrade options but there is a message that keeps saying there are no phones available at the moment

Kai8 by Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Regaining a deactivated number? Please help.

As the title states, some time ago I lost the SIM card associated to my mobile number and so ordered a new one. I was completely unaware that after 6 months of inactivity on the original sim it would be recycled, and I just kind of went on with my li...

Beanz by Level 1: Joiner
  • 2601 Views
  • 10 replies
  • 0 kudos

Resolved! PRIME VIDEO

Hi there, I want to cancel amazon prime video for my (REMOVED) account - (REMOVED) Thank you

Sophie96 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos