Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Phishing Scammers Numbers - Just a thought

Just a thought. We get calls from landline numbers all the time. Infact it has very much become a part of life where i am not picking up calls from any numbers not saved in my directory. This means sometimes i miss calls that i should have picked up....

Hanz by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! My order

I ordered a iPad on the 15th, was told it would be expected to be ready on the 18th and haven’t received any emails since. Can anyone help please

Aiden1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney Plus

I have just taken out an O2 contract and have added Disney Plus as an extra. I already paid for Disney Plus anyway so may as well use the O2 extra and have it come out with my O2 bill. Now that I have taken the extra through O2 should I be cancelling...

GB12345 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Index of Community Guides

I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find an...

MI5 by Level 94: Supreme
  • 69 replies
  • 8 kudos

Apple Watch cellular not setting up

This Keeps coming when I try to setup Apple Watch yes I did have a previous airtime plan but I cancelled that long ago now it’s stuck on this message. We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you d...

Niki3 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Nhs discount

I'm trying to get the nhs discount applied to my account doesn't accept the code BLUE01 which the shop gave me.How do I apply it

Eunice by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Possible scam

Has anyone received a text like this? I don’t want to click on the link incase it’s a scam, when I log onto my o2 it states no problem with direct debit“O2:Your direct debit has declined please visit your O2 account to update your details, Visit our ...

KT14 by Level 1: Joiner
  • 2 replies
  • 0 kudos