Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Is it possible to speak to customer service

HiI have rather a sensitive subject I need to discuss with an actual person. My husband has an O2 account but is terminally ill and struggling with using his present smart phone. He is due to upgrade but really he just needs a basic smartphone with l...

RJW0505 by Level 1: Joiner
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Resolved! Phone bill

Hi I paid my phone bill early and I’m just wondering why it had took the money out again

Resolved! Disney plus

I want to cancel the free trial Disney plus account and when I log into Disney plus it says I have to cancel via O2. How do I do this?

Phone purchase fail.

Hello, I've tried numerous times to buy a phone from your site today, but it keeps failing.The money is in my account, so that isn't an issue. Could you tell me what the problem is please? Thank you in advance. Kind regards, Samantha Hood.

SEMH by Level 1: Joiner
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Resolved! Roaming coverage confusing

I hope that someone can help and clear things up for me. I am a pay monthly customer with an unlimited package with O2 travel and O2 travel inclusive zone. I am looking at some point to travel to New Zealand with a stop in Singapore and Melbourne. Ar...

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Helix1250 by Level 1: Joiner
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New phone

Can I use my old qr code to set up a new phone to my watch or does it do it automatically

mumsy68 by Level 1: Joiner
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Amazon Prime O2 Extra claimed on wrong account

Hello there I redeemed my O2 extra today for Amazon Prime but I have accidently used login detail for a amazon account I don't use anymore from years ago, instead of the details from my current account They use the same email address but have differe...

RockHell by Level 1: Joiner
  • 306 Views
  • 3 replies
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