Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44764 Views
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£200 mastercard not received

I was supposed to receive a £200 mastercard gift card as a sign up bonus on the 23/05 instead I got an email saying as I reduced my data allowance I am no longer eligible (not true). I have called, emailed, sent documents etc to o2 and the o2 claim l...

dddavid by Level 1: Joiner
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Disney Plus price

My bill this mmonth has increased and i have 1 credit for Disney (£7.99) and 2 charges (£13.99 each) can you tell me whats going on as disney has not increased its prices and it should just be £7.99 per month?

Bash by Level 1: Joiner
  • 357 Views
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Logging in

When I go to log into my account it’s asking to send a code to a number I don’t have access too but im trying to pay a bill and it won’t let me log in to pay the bill

Jazmine04 by Level 1: Joiner
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Misplaced

I have ordered 15 pro max mobile phone and I paid for that but I received 15 pro in cost of 15 pro max. Can I know the reason why you did it

Aman2 by Level 1: Joiner
  • 225 Views
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Resolved! Upgrade with arial

Hi, is it possible to track the status of an upgrade. I up graded my handset with arial spoke to them on the phone went through everything received the first email read through it clicked to say I’d read it an have heard nothing since yesterday.

Wg3 by Level 1: Joiner
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  • 4 replies
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Order

Hi ive yet to receive order NC71918600.I am also unable to track this online; can you advise the status of it please?

Alexk91 by Level 1: Joiner
  • 219 Views
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AirTag 4-pack ordered via online shop

I ordered a 4-pack AirTag via your online shop last Thursday (06/06/24) for collection at your store in London. However, I cannot find an email confirmation of the order but I have definitely been charged on my debit card for this order. I would be g...

kfungkk by Level 1: Joiner
  • 284 Views
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