You can ask for and use a PAC or STAC to cancel your contract.
Guide: Cancelling Your Contract
Guide: How to get your PAC [June 2021 Update]
If you are pay monthly, it is 202 or or 0344 809 202 @Beckyjess .
Best time to calls is 8am.
Alternatively you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
