Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Text from 88440

Hi,I got a text from a shortcode which is 88440. I looked about online but couldn't find much info regarding it. The text read the following:Rylee, Thanks for confirming your order. To receive your FREE O2 SIM in the post, please click the following ...

O2 and virgin volt package

Hi I applied for the O2 and virgin mobile deal 2 months ago but have not received my O2 sim please assist.

Resolved! Extras

My plan comes with extras but I've not received these yet

Resolved! Opt out of disney plus

I wish to opt out of Disney Plus subscription

Resolved! Does O2 offer any eSIM plan?

I am currently using O2 with a monthly SIM only plan. I am thinking of having one more number by adding a eSIM to my phone (which supports eSIM). Does O2 offer any eSIM plan? Where can I search for the prices and details?

Isn't this Fraudulent? Help please 🙏

Hi Not sure which board to select, here goes. So when I was still with my ex (some yrs ago now) he got his son a contract out but had it under my name to receive my employee discount. Then last year I received a letter advising I hadn't paid my bill ...

Resolved! Stop premium services on my account

I want to stop premium services on my account, keep getting charges and when i try and stop they wont stop

O2 Switch up Bolt on

Hi. I currently have an account with 2 lines on it for myself and my daughter (31) she has the switch up bolt on and wants to upgrade her phone. She lives in Birmingham and I live in Leeds. Would she be able to go to the O2 store without me and upgra...

Resolved! Travel bolt-ons

I cannot contact customer service in any way - the support service sends me around in circles on an automated reply saying they are too busy - this is after three days- so as to cancel a travel bolt-on - any telephone number or suggestions? Many than...

Signing up a contract, address question in the application form

Dear all,I'd like to change my current tariff and sign a one-year contract to get a chance to use 5G benefits.While I filling in the application form at the O2 website there is a question about my current address and duration of stay there. Since I h...

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