Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
live chat
Good afternoon, I have recently been locked out of my iCloud and my whole iPhone has reset weirdly my verification code is sent to an old O2 number which I cannot access. I am unable to contact one of my very unwell relatives and being on the other e...
In mid Feb I ordered an item online for click and collect at an O2 store. I wasn't able to collect the item and after waiting a month for a refund contacted O2. I've been through numerous voice calls and chats with O2 support and complaints and am ju...
Is a Text from O2 on 25656 legit
Hi I know this has been asked but the solution is always by personal message. So I’m hoping someone will be able to help. I have just changed to o2 and I would like to add my watch. When I go to add cellular plan my app says it’s only available on a ...
Don't know why I am bothering, think I just want to complain and get it off my chest. Trying to get in touch with anyone at O2 is a nightmare, Just want a simple problem solved, talking to a bot is useless, but try getting in touch with a human. Hour...
I am having a terrible time using my STAC number with O2. When I speak to anyone they dont seem to be able to understand what I am asking for from them. When I eventually speak to someone who sounds like they do and they state they have used my STAC ...
Can anybody help? I'm struggling with My 02 account. I seem to have two accounts linked with the same number. I'm trying to cancel my disney subscription through 02 but I can't find any options for cancelling and no numbers or chat boxes for help via...
Hello, I recently started a new contract and I am able to choose an extra although whenever I try to the page says error. I don’t want to run out of time and not be able to get the extra so I’d like some help please, thank you
have only been with 02 a few monthsnow there telling me there a £4 increaseat least with virgin they give you the chance to cancel without penalty
