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Darrenkid
Level 1: Joiner
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on ‎04-09-2025 11:50

on ‎04-09-2025 11:50

Transferred credit from saved account 3 days ago it’s been taken but not gone onto my phone how / who do I contact as iv searched on website and can’t find anything 

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madasaf1sh
Level 79: Lord of the Boards
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on ‎04-09-2025 12:42

on ‎04-09-2025 12:42

@Darrenkid 


It is quite easy to find the contact details for o2, its at the bottom of every page.. 

All the details are also here Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎04-09-2025 12:47

on ‎04-09-2025 12:47

@Darrenkid 

Your best point of contact would be thr Payment Management team on 0800 902 0217 or 0800 032 5302.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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