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Level 1: Joiner
Posts: 1
Registered: ‎04-12-2020

Re: Headphone offer

I am in exactly the same boat as you and was one of the reasons I purchased the phone. It mentioned nothing about until stocks lasting. Itwas just a question of using this link to claim headphones. Sony or O2 need to come up with a solution fast.

Posts: 114,377
Topics: 569
Solutions: 15,444
Registered: ‎04-04-2012

Re: Headphone offer


@712chidit wrote:

I am in exactly the same boat as you and was one of the reasons I purchased the phone. It mentioned nothing about until stocks lasting. Itwas just a question of using this link to claim headphones. Sony or O2 need to come up with a solution fast.


It does mention it in the T&C's as I posted above.

If the offer has been ended by Sony, there will be no solution at all unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Headphone offer

Gonna send an email to someone who might know



Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: Headphone offer

The promotion was taken down as the stock allocation had all been claimed.
I believe they are trying to get some headphones allocated, but this is not guaranteed.

You can drop an email to support@xperiarewards.co.uk and explain that you attempted to claim but the promotion website claim portal has been ended early, counter to the terms and conditions, and you are unable to claim the headphones.
They should then be able to assist and have a record of your purchase inside the claim window.

But at the instant moment, stock has all gone.