Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Outstanding bill

i had my o2 sim disconnected as i couldn’t afford to pay the bill as i had no job. now i just want to pay what i owe, but i can’t find a way to do it. i can’t do it online as it tells me i have no o2 products, and when i call the numbers provided fro...

Jordan6 by Level 1: Joiner
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Resolved! Previous orders PAYG

I've purchased two lots of £10 credit over the past few months, and have just registered my email address for myO2 I cant see anything in "Previous orders" for these top-ups Is there another way to get a VAT invoice?

O2 Extras

Renewed my contract and was offered an “extra” to choose from. Won’t let me pick one and says I need to contact O2.

Davman01 by Level 1: Joiner
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Extras

Been trying to activate Disney+ that came free for 6months as part of a recent upgrade. The Extra fails to activate and can’t seem to get hold of a human being at O2 either.Has anyone else had similar issue?

mglw73 by Level 1: Joiner
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Disney plus code not working

I have 6 months free Disney plus with o2. I clicked the link provided to me and signed up with an email adress and password but when I then tried to login to Disney plus it said there was no account with that email. When I went back to the o2 app and...

Resolved! Disney +

I have a free subscription to Disney + through o2 which I’d due to end at the end of the year! I can’t seem to cancel it anywhere! I go on Disney site and it redirects me to o2 stating it’s an i2 subscription! Help please!!!

Tonylb72 by Level 1: Joiner
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o2 Recycle

Any ideas on how I can resolve the following please, I've just copied the review I've left on TrustPilot.... Cheers. So, they received my iPhone 11 Pro Max a week on Monday ago, they emailed to say payment will be made that day (Monday 7 Dec 2020), f...

Wifi on London Underground problems

I recently upgraded from my very reliable Samsung S7 which I had for 5 years with few issues to a Samsung A71s which I am struggling with. I put my old SIM in the new phone, don't know if that makes a difference. The biggest problem is wifi on the Tu...

Tubemole1 by Level 1: Joiner
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Cannot add disney+

I upgraded, got the choice of extra. Wanted Disney+ It didn’t select, and a still cannot get it to work. I have tried phoning, starting webchat etc but keep getting stuck in queues, or not connected/cut offI now have 7 days to select and am getting f...