Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Audible

How do I remove extras from account? I have audible book that I want to remove

Disney +

Can’t get my Disney+ extra to work, can I get a solution to fix this problem, says it active but what do I do from there

Resolved! Why am%20I%20unable%20to%20speak%20to%20o2

I signed up for Disney with either 3 or 6 months free. I set it up about 2 or 3 weeks ago and now it says I'm unsubscribed.Why?What is going on?

Resolved! The old eSim on a new device.

Hello everyone. I need some little help. 6 months ago I started to use o2 eSim on my iPhone.Now I would like to change the device. Anyone know how to activate the eSim with the old number on my new iPhone?Thanks for help! Have a lovely day.

Resolved! Blacklisted

My imei is on blacklisted the iPhone is report lost or stolen , But i never report .. Why no have signal( no service)

Resolved! How to cancel melody vr

Can't see where to cancel Melody Vr - had never even used it

O2 'Support' for Samsung Galaxy Active-2 LTE Smartwatch (with eSIM) cellular functionality??

Hi All, I find myself going around in circles trying to find out whether or not I am able to tether my Samsung Galaxy Active-2 Cellular LTE Smartwatch (with eSIM) to O2 if I were to buy a new phone and new contract with O2. There is so much contradic...

Free Disney +

Hello, I have just switched providers and joined O2. When I joined last week there was an offer to get disney+ free for a year with my monthly plan. My confirmation order even shows that I should be sent a leaflet, however I have no received anything...

Resolved! loyalty text number

hi i have text loyalty to 201500 and it fails to send have i got the wrong number ??

Resolved! Upgraded phone - network hasn't kicked in for 2 days, no calls or texts available

Hi, I upgraded my phone on Monday and was sent a new sim, which I put in the new phone. Everything has transferred over fine, but it is 2 days later and I still have no network, no calls, or texts. Have tried switching on and off many times - nothing...

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