Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! How to cancel melody vr

Can't see where to cancel Melody Vr - had never even used it

O2 'Support' for Samsung Galaxy Active-2 LTE Smartwatch (with eSIM) cellular functionality??

Hi All, I find myself going around in circles trying to find out whether or not I am able to tether my Samsung Galaxy Active-2 Cellular LTE Smartwatch (with eSIM) to O2 if I were to buy a new phone and new contract with O2. There is so much contradic...

Free Disney +

Hello, I have just switched providers and joined O2. When I joined last week there was an offer to get disney+ free for a year with my monthly plan. My confirmation order even shows that I should be sent a leaflet, however I have no received anything...

Resolved! loyalty text number

hi i have text loyalty to 201500 and it fails to send have i got the wrong number ??

Resolved! Upgraded phone - network hasn't kicked in for 2 days, no calls or texts available

Hi, I upgraded my phone on Monday and was sent a new sim, which I put in the new phone. Everything has transferred over fine, but it is 2 days later and I still have no network, no calls, or texts. Have tried switching on and off many times - nothing...

phone not working

when i talk a call i can't hear the person on the phone i have checked the volume and that is up to the max

Resolved! Reporting fake texts

I recieved this fake o2 text message below from the number below and couldn't find anywhere to report it on the o2 mobile web site.Any ideas how i can report this, there was no online help available and no easy way to report that i could see????O2:We...

Spending cap

I’d like to add a spending cap of 3£

Resolved! O2 recycle £100 extra bonus promo code invalid

Hi I just purchased the iPhone 1, was given the offer to receive an additional £100 when recycling my current iPhone 11.Following the instructions, I tried to use my order number in the promo code field of the recycle checkout but the code is reporte...

Resolved! text from o2?

Hi. has anyone received a text from O2 asking to update their information to avoid paying fees?

O2

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