Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 154377 Views
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0843 87 nusience calls

How do I stop getting phone calls from this number. It rings once then hangs up every day and changes the rest of its number every day so I have been blocking a different number everyday.

Another by Level 1: Joiner
  • 430 Views
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Live Chat?

Have they replaced live chat with a messenger service? I’m trying to contact customer service, thought I’d got through to someone, then I’m told it’s a messenger service that could take 8 hours to get a reply.

OJI by Level 1: Joiner
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  • 6 replies
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Resolved! Claim free Huawei buds

I recently upgraded my phone to the Huawei P30 Pro and it came with free Huawei buds. How do I claim these? All the previous links on O2 community are invalid. Thanks

Stacey21 by Level 1: Joiner
  • 1699 Views
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Returns

Has anyone had a problem returning items to O2? I have frustratingly been trying to contact someone and register the return on line and having no joy at all! When the goods were delivered there was no returns label and I cannot find the address anywh...

Reece2 by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos