Caller ID shows the wrong name.

[LochyMacleod]

When I call someone who does have my number stored it comes up a name who is not my name.

I've looked up lots of settings on my phone (huawei p30 lite) but everything is saved under my own name.

I don't want to put my ID as withheld but I can't find a way to stop this.

[MI5 · Accepted solution]

@LochyMacleod 

Android uses a lookup table to try to predict who is calling. 

If you have a previously allocated number, the database may have the old users details and hence the wrong caller ID is shown.

A company called Hiya maintain a huge databaseof numbers so worth checking with them what details are connected to your number https://www.hiya.com/solutions/businesses

[MI5]

Link to Hiya support here https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

[LochyMacleod]

Thank you. Hopefully this resolves this.

[MI5]

You're welcome