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Reporting fake texts

JosieH
Level 1: Joiner
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I recieved this fake o2 text message below from the number below and couldn't find anywhere to report it on the o2 mobile web site.
Any ideas how i can report this, there was no online help available and no easy way to report that i could see????

O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed]
From +4473[personal details removed]

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MI5
Level 94: Supreme
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@JosieH 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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JosieH
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Please DON'T click on the link!!!!!
Message 2 of 6
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MI5
Level 94: Supreme
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Registered:

@JosieH 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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TallTrees
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Hi there @JosieH  welcome to the o2 community forum...

Another soulless text scam. Gone are the good old days when a real person would call  on a landline try to scam you with some gogledegook and you could have fun time giving them the same and worse😄

Well done report them as advised, good luck and best wishes. 



HAPPINESS IS BEE SHAPED

Message 4 of 6
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MI5
Level 94: Supreme
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It's quicker to send a thousand texts than make 1 call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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TallTrees
Level 51: Absolutely Fabulous 
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Too true...but very "yesterday" 🤣




HAPPINESS IS BEE SHAPED

Message 6 of 6
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