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phone not working

t1
Level 1: Joiner
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on ‎20-10-2020 20:35

on ‎20-10-2020 20:35

when i talk a call i can't hear the person on the phone i have checked the volume and that is up to the max

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MI5
Level 94: Supreme
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on ‎20-10-2020 20:39

on ‎20-10-2020 20:39

Probably need to get a new earpiece speaker fitted @t1 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎20-10-2020 20:51

on ‎20-10-2020 20:51

make sure any cover or screen protector isn't covering the earpiece.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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Marjo
Former Staff
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on ‎28-10-2020 10:23

on ‎28-10-2020 10:23

Hi @t1 , how are you doing this week? slight_smile It's been a while since you asked about your phone issue and I was wondering if you managed to find out what was causing it. Any help from the above suggestions?

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