Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Screen protectors

Are the 02 shops still fitting screen protectors on customers phones? Just wondering due to covid..

Joe10 by Level 1: Joiner
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Resolved! Old phonenumbers

Good afternoonDoes anyone know if I can get the list of my phone calls I done 13 years ago , from the same number

Olena by Level 1: Joiner
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Resolved! Note 20 Ultra - Extra £100 offer trade in

I just received my Note 20 Ultra and am looking to take advantage of the extra £100 o2 offered me for trading in my old device. When I put in the order number as a voucher code it says it is invalid? Am I using the correct number (begins with ms-)

Hswright by Level 1: Joiner
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Resolved! Unable to buy a data bolt on

Just changed my monthly tariff which activates on the first. But I need to buy a data bolt on to see out the remainder of the week, which for some reason it won't let me do. Is there a way around this.

JG23421 by Level 1: Joiner
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Resolved! Number change

Been trying to change my number for a few days now, tried ringing o2 and they keep telling me only urgent queries went on the o2 app and tried changing it on there with a new sim I bought from the shop and still no luck. Is there actually any way I c...

Adam78610 by Level 1: Joiner
  • 540 Views
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Resolved! Premium numbers

I am constantly getting premium calls from 0843 numbers, they ring once and then ring off. If you call back you get a automated message and get charged approx 60p. Is there any way to block all premium numbers?

Nelb by Level 1: Joiner
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Resolved! NHS discount

Hi I have just upgraded my phone and can't remember how to get the NHS discount code and to apply it. When I picked my phone up in the shop the assistant said I needed to text NHS01 to 60202 but the message failed to send. Is this correct or can I ge...

Deborah by Level 1: Joiner
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Scam calls

I’m getting so many scam calls and blocking them all. They then change the number ID or which number they call from and ring back. On contacting Ofcom they said to contact O2. Is there an option to report these numbers? Already reported to action fra...

AWxx by Level 1: Joiner
  • 346 Views
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