Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Unable to buy a data bolt on

Just changed my monthly tariff which activates on the first. But I need to buy a data bolt on to see out the remainder of the week, which for some reason it won't let me do. Is there a way around this.

JG23421 by Level 1: Joiner
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Resolved! Number change

Been trying to change my number for a few days now, tried ringing o2 and they keep telling me only urgent queries went on the o2 app and tried changing it on there with a new sim I bought from the shop and still no luck. Is there actually any way I c...

Adam78610 by Level 1: Joiner
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Resolved! Premium numbers

I am constantly getting premium calls from 0843 numbers, they ring once and then ring off. If you call back you get a automated message and get charged approx 60p. Is there any way to block all premium numbers?

Nelb by Level 1: Joiner
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Resolved! NHS discount

Hi I have just upgraded my phone and can't remember how to get the NHS discount code and to apply it. When I picked my phone up in the shop the assistant said I needed to text NHS01 to 60202 but the message failed to send. Is this correct or can I ge...

Deborah by Level 1: Joiner
  • 1207 Views
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Scam calls

I’m getting so many scam calls and blocking them all. They then change the number ID or which number they call from and ring back. On contacting Ofcom they said to contact O2. Is there an option to report these numbers? Already reported to action fra...

AWxx by Level 1: Joiner
  • 359 Views
  • 1 replies
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Audible

Hey, I was told I can claim a free audible account for 6 months as part of my offer when upgrading. Does anyone know how to claim the reward as it’s not showing up on my o2? Thanks!

REC by Level 1: Joiner
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Resolved! Vodafone number o2 number

HiI was using Vodafone. I moved to O2. But I would like to keep my vodafone number. I don't want to change my number. I have the vodafone PAC number as well. Please help me as soon as possible. Thanks

Sefer by Level 1: Joiner
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Resolved! Upfront cost reimbursement?

Hey,So I paid £200 upfront for a contract phone recently. I used the change of mind policy within 14 days as the phone didn't feel right for me. The website is now saying I'm able to choose another phone, however I haven't received £200 upfront cost ...

1Ryan1 by Level 1: Joiner
  • 1468 Views
  • 3 replies
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