Solved: apple tv

Tonys1970 · ‎27-08-2020

I have a year free apple t v offer when I go to install it asks for a payment

MI5 · ‎27-08-2020

@Tonys1970

You need to login to Apple TV with the Apple ID you have registered on your rligible purchase (phone or tablet).

If you are not being offered it free, you are not eligible for it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-08-2020

@Tonys1970

You need to login to Apple TV with the Apple ID you have registered on your rligible purchase (phone or tablet).

If you are not being offered it free, you are not eligible for it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎04-09-2020

Hi there @Tonys1970 hope you're doing well this week. Hope you got all the info you needed last week regarding the Apple TV offer from the response above by @MI5 . Come back anytime to ask if you have any additional questions.

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