This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Account closure

Go to solution
Jinx
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎11-03-2019 20:35

on ‎11-03-2019 20:35

I have recently secured my PAC code from O2 customer retention team as due to move to another supplier and mobile number due to transfer tomorrow. 

 

Will this terminate my existing contract or how do I confirm this has occurred?

 

Jinx

Message 1 of 3
822 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152442 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

‎11-03-2019 20:37 - edited ‎11-03-2019 20:38

‎11-03-2019 20:37 - edited ‎11-03-2019 20:38

@Jinx your O2 account will end immediately the number ports to the new network.

You will receive a final bill so make sure you don't cancel any direct debits until it's paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
819 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 152442 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

‎11-03-2019 20:37 - edited ‎11-03-2019 20:38

‎11-03-2019 20:37 - edited ‎11-03-2019 20:38

@Jinx your O2 account will end immediately the number ports to the new network.

You will receive a final bill so make sure you don't cancel any direct debits until it's paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
820 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎13-03-2019 14:28

on ‎13-03-2019 14:28

Hey @Jinx , and welcome to the forum Wave

 

I hope the information above answered your question, but please let us know if you need anything else, or have any feedback on your experience that you'd like to pass on to the Business!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
662 Views
0 Kudos
Top Kudoed Authors
View All
Top