- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 13:41
I was looking to see if someone would be able to help me with retrieving voicemails since o2 customer service have been useless.
I recently upgraded my sim only contract only to find my visual voicemails have disappeared. There were some really precious messages there from my mum.
I have tried all the usual steps and following this I have access to visual voicemails. However, there is no option to retieve deleted items. All my messages have vanished.
I have contacted o2 customer service and they don’t know what to do except pass me onto Apple support. I have been told by Apple that this is an o2 issue.
The message on voicemail says “no voicemails”. Which is strange as there was at least twenty yesterday.
I really need some help in resolving this issue.
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 13:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 13:47
Hi @kmcg86 Sorry to hear this. I don't have an iPhone but found this which may help
https://lifehacker.com/5959990/recover-deleted-voicemail-on-an-iphone
Otherwise wait for @MI5 or @Anonymous to reply as they both have iPhones.
Veritas Numquam Perit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 13:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 13:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 97143 Posts
- 614 Topics
- 7206 Solutions
on 03-08-2018 14:01
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-08-2018 14:01
Unfortunately unless they were backed up to The Cloud ia iTunes I think they could be irretrievable. O2 certainly won't be able to help once voicemail has been reset which usually happens when upgrading or changing sim tarff. Try the link here:

